Refund policy
Return & Refund Policy – Acnedrops.pk
At Acnedrops.pk, we prioritize your skincare needs and ensure that every product is delivered fresh, original, and in perfect condition.
Since our products (such as Acne Serum and Acne FaceWash) fall under the cosmetic and personal care category, we strictly follow a No Return, No Refund Policy due to the hygienic and sensitive nature of skincare items.
Important Points:
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Once an order is placed and delivered, it cannot be returned or refunded.
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For hygiene and safety reasons, we do not accept used or opened products.
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Please carefully review your order (products, quantity, and delivery details) before confirming.
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In rare cases of wrong product delivery or damaged items upon arrival, you must report within 24 hours of receiving the parcel. We will investigate and provide a suitable resolution.
Your trust and safety are our top priority, and this policy ensures that every customer receives fresh, unused, and uncompromised skincare products.
For any concerns, please contact us at:
📧 Email: support@acnedrops.pk
📱 WhatsApp: 03001013767